Error Codes and Error Messages

The following generic Error codes and error messages are generated via Mashery. The errors below have been classified into two parts.

  • Firstly, the top 5 error codes; handling of these errors is mandatory for end users. Avoiding this will cause critical errors that may lead to the interface not working. These errors are mostly seen after go-live.
  • Secondly, the errors which are more likely to be seen during the development phase and are less critical to the functioning of the interface.

If see any error codes other than those listed below please contact your Lumesse account manager.

HTTP Status Code Error Message Description
403 Account Over Queries Per Second Limit The API key you are using has attempted to access the api too many times in one second. This does not stop the interface from requesting, but is a limitation for that second.
403 Account Over Rate Limit The API key you are using has attempted to access the api too many times in the rate limiting period.
500 Internal Server Error Indicates that an error has occured while processing the request for which a specific reason or message is unavailable. If this occurs try the request again
503 Service Unavailable The server is currently unavailable (because it is overloaded or down for maintenance). Generally, this is a temporary state. Please follow release communication emails for real time information about outages and scheduled maintainance at Lumesse.
504 Gateway Timeout Indicates a internal network connectivity issue primarily at Lumesse or a request that has taken too long to complete. If this occurs try the request again

HTTP Status Code Error Message Description
403 Forbidden You have not been granted permission to access the requested method or object.
403 Not Authorized The API key associated with your request was not recognized or the signature was incorrect.
403 ERR_403_DEVELOPER_INACTIVE The API key you are using to access the Mashery API has not been approved or has been disabled.
403 Rate Limit Exceeded The service you have requested is over-capacity.